4 steps to guide your customer data integration
Got data? Of course you do. In today’s digital platform enabled world of marketing the challenge is often not what data you have but can...
Rationalizing your redundant systems
It’s time to do a double take on redundant systems. Think about your own company, how many overlapping database, analytics, marketing...
Controlling CRM in a Crises: how to manage automated marketing mishaps
This 5 min read highlights situations like the coronavirus that require adjusting your automated marketing and provides 9 steps to...
Crack the Stack: Optimizing your marketing technology
There's a lot of talk and money following the marketing tech stack these days. This 5 min read lays out the stack's basic components,...
Integrated Marketing Maturity Curves
"If you don’t know where you are going, you’ll end up someplace else” – Yogi Berra The role of marketing continues to evolve, with...
5 steps to a successful process automation
Since the Industrial Revolution, companies have sought competitive advantage through gains in process efficiency. Non-farm U.S. labor...
Get the most from your email marketing
It’s easy to overlook traditional email when compared with interactive and higher cost channels like paid display and social. With the...
Seven steps to accelerate your velocity
“If everything seems under control, you’re just not going fast enough” – Mario Andretti, car racing legend Companies in slower-paced...
Want to be more Agile? Stop obsessing about agile
There are many reasons to like the agile development process. Its focus on adding value to a “minimum viable product” in iterative...
How to make AI your marketing superpower
Originally published in AdWeek, July 6, 2018. Artificial intelligence and machine learning continue to increase the stakes in the...